Refund policy
Return & Refund Policy
Because all products sold on our website are digital products, we do not accept returns, exchanges, or physical product returns.
Once a digital product has been purchased and access or download has been provided, the sale is generally considered final and non-refundable.
We encourage customers to carefully review the product description and details before completing a purchase.
Refunds may only be considered in limited situations, such as:
- You were charged more than once for the same order.
- You did not receive access to the digital product due to a verified technical issue.
- The file provided is corrupted or cannot be accessed, and we are unable to provide a working replacement.
- A refund is required under applicable consumer protection law.
If you experience any issue with your order, please contact us at support.drbobbyprice@gmail.com and include your name, order number, and a description of the issue.
We will review eligible requests on a case-by-case basis. Please note that a change of mind, accidental purchase, failure to read the product description, or incompatibility with a customer’s preferred device or software does not automatically qualify for a refund.
By completing your purchase, you acknowledge that you are purchasing a digital product and that no physical item will be shipped or returned.